customer satisfaction

5 ways to incorporate DEI into your CX practices

Companies spend significant time on internal DEI but are they applying the same consideration to customers?

Why better governance is an integral part of D&I

In the investment sector, investors, customers and employees want purpose-led leadership

EHRC warns retailers about face mask discrimination

Retailers risk violating the Equality Act 2020 if they refuse customers who are exempt from wearing face coverings

Culture Amp named Strategic Leader in 2020 Fosway 9-Grid

Leading HR analyst recognises and celebrates Culture Amp as one of this year’s strategic people leaders