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How to implement diversity in the workplace

Businesses that actively promote diversity and inclusion have a clear strategy in place, here’s how to build your own

5 ways to incorporate DEI into your CX practices

Companies spend significant time on internal DEI but are they applying the same consideration to customers?

Digital ops giant PagerDuty makes two senior female hires

The company has filled two senior roles with experienced female hires following a period of international revenue growth

Major US firms score highly on the 2021 Disability Equality Index®

The DEI is a benchmarking tool that evaluates whether companies have policies that promote inclusion for disabled groups

Advancing Racial Equity: Taking meaningful action without a hint of tokenism

In Part One – Start From Where You Stand – Daniels explains what true anti-racist action looks like

Smart organisations ensure they are LGBT+ inclusive all year round

Being in an LGBT+ unfriendly workplace can affect staff productivity and mental health

Why it’s time for mentorship to be considered a key retention policy

Mentorship is good for business and can increase motivation for minority groups

How women can escape the “sticky floor” and innovate for the future

Women can achieve anything with a growth mindset, including smashing through ‘glass ceilings’

New partnership to offer diversity and inclusion training to frontline workers

Pearn Kandola and GoodCourse are bringing diversity and inclusion training to frontline workers

Avanade’s gender transition policy boosts LGBT+ inclusion in tech

The policy offers paid leave to those undergoing gender transition and change of gender expression